Cade Agency Privacy Policy

This privacy policy explains how The Cade Agency Limited uses the personal data we collect from you when you use our website or our services.

If you have any questions relating to our privacy policy or our terms and conditions  you can contact us in the following ways:

By Post

The Cade Agency Limited, Kemp House, 160 City Road, London, EC1V 2NX

By Email

helpme@thecadeagency.com

The Cade Agency is committed to respecting your privacy and keeping your data secure. We only collect data in accordance with this statement, the EU General Data Protection Regulations and all applicable data protection laws at any time.   This page may be occasionally updated.  This policy came into effect on 1 May 2019.

 

What data do we collect?

We may collect the following data:

  • Name and Title
  • Business information
  • Contact information including email and phone number
  • Demographic information
  • Information relevant to customer offers, surveys etc.

 

How do we collect your data?

  • Contact Forms
  • Online Chat (now or in the future)
  • Website Visits: When you visit our website, we may collect information by using cookies. Check out our Cookie Policy within terms and conditions for more information.

 

Storage and Retention

We ensure we store your data securely and retain it for the length of any contract or during the provision of a service.  Once service has ceased, we may retain personal information for a further 6 years.

 

Jurisdiction

Should any data be held within the US by partners or sub processors you can rest assured that they comply with the Privacy Shield Agreement between the US and the EU.

 

How will we use your data?

We collect data to enable us to understand your needs better and to provide you with a better service, for example

  • To improve our services
  • Internal record keeping
  • Promotional emails you are subscribed to
  • Market research
  • Targeted messaging
  • Customise our message to you (i.e. on the website)

 

Data Processing

Lawful processing of your data may be based on a variety of basis’s

  1. Contractual or service based
  • You are in contract
  • You are receiving a service
  • You have requested a quote or information
  • You are a supplier
  • Offer services and solutions to meet your needs
  1. Legitimate Interest
  • Offer services and solutions to meet your needs
  1. Regulatory

For all other processes, we will obtain your consent to use your personal data. This includes marketing that does not count as legitimate interest.

 

Marketing

The Cade Agency would like to send you information about services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out later.

You have the right at any time to stop The Cade Agency from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes please unsubscribe or email helpme@thecadeagency.com.

 

Links to external websites

This privacy policy only governs this site.  We do not bear any responsibility for the protection of your data on other websites.

Cookies

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.  We use Google Analytics. Google Analytics gathers information about the use of our website through the use of cookies. The information gathered is used to create reports about how our website is used. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy